DOthings security overview.

We protect your data.

All data is written to multiple disks instantly, backed up daily, and stored in AWS. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.

Your data is sent using HTTPS.

Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS. Project data, messages, text documents and todos aren't encrypted at rest — they are active in our database.

Regularly-updated infrastructure.

Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, we work with security researchers to keep up with the state-of-the-art in web security.

We protect your billing information.

All credit card transactions are processed using 3rd party https://stripe.com/docs/security/stripe using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.

20 years in business.

We've been around the block and we've seen a lot of companies come and go. Security isn't just about technology, it's about trust. Over the past 20 years we've worked hard to earn the trust of over hundreds of thousands of companies world wide. We'll continue to work hard every day to maintain that trust. Longevity and stability is core to our mission at Basecamp.

Have a concern? Need to report an incident?

Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please contact us at support@dothings.io.